Q: Are you a manufacturer or a trading company?
A: We are the manufacturer, providing OEM & ODM service.
Q: How many years since your company start this business?
A: We began manufacturing prosthetics and orthotics parts since the year 2002.
Q: Did your factory Register for export and import?
A: Yes. We applied full range of documents for exportation and importation.
Q: Did your factory and products approved by any testing or certification?
A: yes. We applied CE and ISO13485 medical certification.
Q: May I apply to be one distributor or sole agent in our country to sell your products?
A: yes. This issue can be have a discussion.
Q: May I apply some free samples for testing before purchasing the full range of production?
A: Yes. sample order is acceptable. Also free sample order totally amount can’t be over USD 50.
Q: How to deal for sample order and regular order?
A:Regaring the sample order only can be arranged by fast express, such as DHL UPS TNT and so on, the charges we can check for u! For the regular order, normally we choose BY AIR or BY SEA, EXW, FOB all are acceptable.
Q: How faster u can ship out the order?
A: For sample order normally within 3 days, regual order need to negotiate before every delivery issue settle down.
Q: Which way are acceptable for the payment?
A: TT/ Paypal / Western Union
Q: Can you provide us the best price?
A: Yes, each Item have differential pricing according to quantity.
Q:What’s your Quality warranty?
A:Regarding the the metal parts all for 2 years, For silicone is 0.5-1 year.
Q: Can we visit your factory?
A: Yes, You are welcome to have a visit, u need to make an appointment with us before your coming.
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